Frequently Asked Questions
Frequently Asked Questions at Pat Clemons Inc
We understand that claiming to have a no-pressure and stress-free car-buying process sounds crazy... Whether you have purchased many cars in the past, or if you are a first-time car shopper, we understand you may have some questions.
Here are some of the most frequent questions we are asked. If you have any other questions, please do not hesitate to stop in or call us at (515) 432-5150, where one of our team members will gladly be willing to assist you!
Why should I buy a car from Pat Clemons Inc?
Pat Clemons Inc has proudly been a pillar of the town of Boone for over 51 years. We serve the Boone Community and Central Iowa by selling and servicing new and used cars, and putting the customer first. With access to over 300+ pre-owned cars, we strive to have a “Big City” selection, with small town hospitality. Located only a short 12 mile drive from Ames, and only 30 minutes from Des Moines Metro, thousands of Iowans have decided to “take the scenic route to savings!”
Do you tack on extra fees or mandatory products, like other metro dealers?
Absolutely not! Our prices are ALWAYS up-front and transparent! When you inquire on a Nicer, Newer Car, you can expect:
• NO hidden junk fees added to our price
• NO pre-installed packages or products added to our price
• NO 'Bait & Switch' Pricing - NO financing and NO trade required for our price!
Internet Price = Your Price!
Should I expect a high-pressure environment, like most of the big metro dealers?
Nope! At Pat Clemons Inc, we pride ourselves on providing a laid back, no-pressure car-buying experience. Our non-commission Sales Advisors are here to help you every step of the way, and once you do find the perfect new-to-you car, there is NO finance manager or high-pressure finance office!
What New Car brands do you sell?
We proudly serve Boone County and surrounding areas by selling all models made by Chevrolet, GMC, Chrysler, Dodge, Jeep, and RAM.
Do you sell used cars? What are your price ranges?
Looking for a different brand, or want to save some bucks on your new-to-you car purchase? That’s OK! We are known for our huge range of pre-owned selection, where we carry all makes and models! We have access to over 300+ pre-owned vehicles for sale, ranging to as low as $3,000 to $60,000+!
What is the Bargain Block?
For almost 3 decades, the Bargain Block at Pat Clemons Inc has been known to Central Iowa for its large selection of quality local trade-ins at an unbeatable value. Whether you're searching for a practical daily driver, an affordable second vehicle, or a first car for someone in the family, the Bargain Block offers something for everyone, at a fraction of the cost! We understand everyone has a budget, and not everyone can afford new car prices in today's world. Pat Clemons is proud to serve the Boone Community and Central Iowa by providing high-quality, budget-friendly vehicle that meet the needs of everyday Iowan drivers. We even offer dealer warranties on select inventory!
Can I just sell you a car, without purchasing?
Yes, you can! In fact, this is our favorite way to acquire new inventory. We can provide you an instant up-front offer in as little as 15 minutes, and provide you payment same day. The best part is – You can sell to us, with NO pressure to buy! Avoid the stress of trying to sell it yourself online, scammers, and countless lowball offers from the big-city dealers.
Do you speak Spanish?
Yes, we do! We have bilingual members on our sales and management team!
¡Sí, claro que sí! ¡Tenemos miembros bilingües en nuestro equipo de ventas y gestión!
Do you deliver?
Yes, we do! Do you have your eyes on a new ride but live too far or can't make the drive? That's OK, we deliver for FREE up to 250 miles!
Do you take trade-ins?
Yes, we accept trade-ins! Not only do we accept them, we'll pay you MORE for your trade-in! No matter if your ride is next-to-new, or if it's seen better days - We want your trade! Trade-ins can help lower payments and provide more options and flexibility with finance terms.
What if my trade is broken down/on its last leg?
Is your car broke down, or on its last leg? That's okay, it had a good life. We will STILL accept it as a trade-in, and we will STILL pay you top dollar for it. We'll even tow it for FREE!
Do you have a referral program?
Yes, we do! If you refer a friend or family member to Pat Clemons, and they purchase a new or used car; We'll send you a check for $100! The best part is, there's NO limits on referral checks! Come by the store, or ask your Sales Advisor on how to get referral cards!
Do you have a military/Veteran's Discount/Special Offer?
Yes, we do! Please call us at (515) 432-5150 and ask to speak to a Sales Advisor to see what this month's Military/Veteran's discount/Special offer is!
Do you offer any protection or warranties on your cars?
Yes, we do! In addition to our dealer warranty, we also offer various warranties and protection plans. Depending on lender approval and the vehicle you choose to purchase, you may be eligible to purchase:
• Vehicle Service Contract - These are extended protection plans that cover the cost of repairs and parts for your vehicle. We offer various plans with flexible options that match your lifestyle and your budget! These service contracts also may offer additional benefits, such as 24/7/365 roadside assistance, rental car reimbursement, tow reimbursement, + more!
• Guaranteed Asset Protection (GAP) - This is a plan that covers the difference between the actual cash value of your vehicle and the balance of your loan, in case of a total loss or theft.
• 3-in-1 Road Hazard Protection - This cost-effective protection plan has you covered for the inconvenient cosmetic damages your vehicle will see in its life, bundled into one plan: 1. Windshield Repair, 2. Paintless Dent Repair, 3. Tire & Wheel Repair. We are able to offer flexible options for you that match your lifestyle and your budget! This plan also offers additional benefits such as 24/7/365 roadside assistance and rental reimbursement.